At CHAMPS LEARNING INDIA, we strive to provide high-quality educational content and an enriching learning experience for all our users. We understand that sometimes circumstances may require a refund, and we are committed to making the process as smooth and transparent as possible. This Refund Policy outlines the conditions and procedures for obtaining a refund.
1. Eligibility for Refunds
Refunds are only available under the following conditions:
• The course was purchased within the last 10 days.
• Less than 20% of the course content has been accessed or downloaded.
• Technical issues that are caused by www.champslearning.in and could not be resolved.
• Unauthorized or fraudulent transactions reported within 60 days of the transaction date.
2. Non-Refundable Conditions
Refunds will not be granted in the following situations:
• The refund request is made after 10 days of purchase.
• More than 20% of the course content has been accessed or downloaded.
• Change of mind after purchasing the course.
• Lack of required equipment or internet connectivity.
• Inability to complete the course within the stipulated time.
• Promotional or discounted courses.
3. Refund Process
To request a refund, follow these steps:
3.1 Contact Support - Email our support team at info@champslearning.in with your purchase details, including the order number and the reason for the refund request. 3.2 Evaluation - Our support team will evaluate your request within 5-7 business days. 3.3 Approval/Denial - You will be notified of the approval or denial of your refund request via email. 3.4 Processing - In case of any Refunds approved by the CHAMPS LEARNING INDIA, it’ll take 10-15 Business days for the refund to be processed.
4. Partial Refunds
In certain cases, partial refunds may be granted at the discretion of www.champslearning.in These include but are not limited to
• Significant but not total access to course content.
• Partial technical issues that affected the learning experience.
5. Technical Issues
If you experience any technical issues that prevent you from accessing the course, please contact our support team immediately. We will work to resolve the issue as quickly as possible. If the issue cannot be resolved, a full refund may be issued.
6. Chargebacks
Initiating a chargeback without first contacting our support team can result in a ban from future purchases and access to our website. We encourage you to reach out to us to resolve any issues directly.
7. Cancellation Policy
Users can cancel their enrolment in a course at any time. However, cancellation does not automatically qualify for a refund. The eligibility for a refund will still be evaluated based on the criteria outlined above.
8. Amendments
Champslearning.in reserves the right to amend this Refund Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: info@champslearning.in
Thank you for choosing champslearning.in. We are committed to your satisfaction and are here to assist you with any questions or concerns.